Quality construction material suppliers can be responsible for everything from supplying building sand to delivering building bricks. They should provide you with what you need in the promised condition, and on time. Service with a smile is also always appreciated.

Comprehensive and Friendly Customer Service

At the first point of enquiry you should expect a professional to be able to work with you in order to answer any questions you may have concerning your purchase. Customer service should set the customer at ease and give them confidence that they will receive comprehensive services. This includes extensive product and procedural knowledge as well as following up on leads.

Relevant Testing and Product Certification

With comprehensive construction material supplier services you can expect that all the relevant testing has been carried out on their building sand, cement and building bricks they have for sale. Construction material suppliers need to be sure their products have undergone:

  • Raw material analyses
  • Non-destructive testing
  • Warranty testing (material lifespan)
  • Material characterization
  • Ecological testing
  • Outdoor durability testing
  • Regulatory testing according to relevant building codes

Materials Arrive on Time

Now that you know the products are up to standard it is up to the construction material supplier to deliver on their promises. The main element of this being making the promised delivery on time. This is critical to good service as delays can affect the timeline of the customer’s project.

To get orders to clients on time, construction suppliers need to take all the elements into consideration including traffic, weather conditions and how much man power will be required to get the products to their delivery destination in time.

Materials Arrive in Good Condition

Materials need to arrive in good condition so that they can be immediately used by the customer. It is also important to note the weather in instances where the elements can negatively affect the construction supplies. If you are delivering building sand, for example, you may want to coordinate with the customer to ensure they have a dry place to store it in the event that it rains heavily that day. Construction material suppliers cannot control the weather, but if made aware of the issue early on you may be able to coordinate events in a way that keeps everyone happy. This may mean delaying the delivery, but at least the supplies won’t be damaged.

For all your building needs and construction material suppliers who are dedicated to getting the product to you on time and in good condition visit Sand Shifters.